Staying Connected – The Right Way to Re-Invent Publishing for 21st Century Audiences

This is the concluding entry in a series of 10 posts about the future of the media industry contained in a report titled: Rebooting Media: The Digital Publishing Revolution for a Fully Social Web.

I feel blessed and inspired to be connected to the incredible thought leaders whose insights and perspectives you’ve just read. And I’m hoping you feel challenged, provoked, and, ultimately, inspired to think about how to make the social Web a media success.

Over the last year on my blog, Digital Quarters, and in my newsletter, I have shared stories, analysis and prescriptions – all in the name of driving this new digital era forward.

To me, one essential principle lies deep at the heart of the rewired Internet.  It is a simple and basic concept, but one that guides all the promise of the social Web: We must truly understand and delight our audiences.

The social Web fully enables this concept in a way that did not exist over the last decade, much less the century before it.

Indeed, never before has the data existed and been accessible – in real time, with precision and detail, and to every publisher – to know the audience and serve it well.

But today it is.

Between usage analytics, audience data, social graphs, global Twitter feeds, and direct interactive feedback, we can receive millions of signals each minute that tell us how well we are serving and, more prescriptively, what we can do to better serve our audiences.

For the publishing industry, this provides an unprecedented opportunity for content experiences to earn deep relationships with audiences who are now connected like never before. We can know our audiences, create for them, and reach them – and, in the process, make our own brands stronger and more meaningful than ever.

And therein lies a path that will lead to the re- establishment of our industry’s success.

The future prosperity of digital media will certainly have some things in common with its past legacy; but a host of other things will undergo massive change.

What’s clear to me, though, is that the revolution in our data and connectivity-rich environment will help us create content and experiences that honor the best that our industry has ever put forth, while pushing even further.

I can’t wait to work side by side with the industry’s greatest thought leaders and practitioners to make it happen.

And, as we look forward, if you’d like to join the discussion, I’d welcome your thoughts, opinions, views, comments and criticisms.

Please send them to me at

And, if you’re interested in participating in a future edition of this thought leadership gallery, by offering your take on things, I’d love to hear from you as well.

Thanks for reading.

Ben Elowitz

To download the complete report, please click here:  Rebooting Media: The Digital Publishing Revolution for a Fully Social Web