Viacom this week told Hulu that it is pulling its content out of the video site because they couldn’t reach economic terms that value The Daily Show and Steven Colbert to Viacom’s satisfaction. Brian Stelter reported the story for the New York Times this week, quoting me with reference to the ‘game of chicken’ that Viacom has been playing with Hulu. This game plays to chairman Sumner Redstone’s strengths, as he’s already presided over the protracted “off-again, off-again” conversations by which Viacom’s sister-company CBS has held out from Hulu.
But these negotiations over how to divide the pie miss the opportunity altogether. Against all odds, Hulu has surprisingly created a successful consumer destination. With a great consumer experience, Hulu has become *the* destination for “official” TV video. While media executives fret the impending decline of television, the future has already begun to gel at the site with an audience of 30 million, advertiser demand, and premium monetization.
The shame is that Hulu CEO Jason Kilar and his team have their efforts drained by brinkmanship negotiations with the industry. What a waste of time! Instead, what would benefit all parties — Hulu, its equity partners, and the industry at large — is for Hulu to spend time on improving the consumer experience, enticing audiences, and monetizing. Further, Hulu may be in the best position of any media venture to command premium and subscription pricing from consumers — so additional content and scale could help make digital video more profitable. Unlike the drain of the power games that Viacom is playing, these constructive investments would have the prospect of lifting the fortunes of the media industry for everyone’s benefit.
While Hulu offers hope for the industry, Viacom crushes it.